Bio (so what’s my story?)
At a very young age, I took a job in a local menswear shop and quickly realised I had a passion & desire to communicate with my customers, who would literally wait to be served by me and come back time after time. Instinctively I would ask them ‘how does that feel?’ rather than tell them what they looked like, and I can see now why they were happy to receive a question rather than a statement. I stayed at the shop for six years, sharpening my skills – first as a salesman and latterly as a manager. But it wasn’t long before I felt the urge to head out on to the open road and put my new-found talent and energy to the test. I took a job as a sales rep for a pharmaceutical company and spent five years perfecting my sales skills and learning how to develop relationships.
My next-stop on the career ladder was L’Oréal Professionnel – the place where I began to really grow. I started as sales representative, before eventually being given the opportunity to become area manager where my desire for developing and mentoring people came to the fore. After 5 years I was given the role of Training and Recruitment manager across the professional products division of L’Oréal . Before long I was involved across all the professional L’Oréal Haircare brands around the world to assist in training and people development. During this period of time, I attended a business school in both France and in the UK. In addition I became a qualified NLP practitioner and a licensed distributor of the Insights Programme .
My L’Oreal years gave me a broad experience, top-notch qualifications and hands-on experience in order to step up as an external coach and trainer. Today I travel all around the world, working with teams in 35 countries! I am often quoted as being ‘not typically English’ and for embracing global differences.
I feel blessed to spread the joy of learning around the world, especially when this is accompanied by concrete and sustainable results.